News & Events

Practice Update

19 Jul 2021

PRACTICE UPDATE: FROM 19TH JULY 

As restrictions are lifted across England from today, we would like to keep you updated with current policies.
We have reviewed our options, and to maintain the safety of our team and clients, we will continue to ask you to kindly keep wearing face masks when you enter the building.
So we can continue to provide you will full veterinary services, and due to the rising cases in the area, we feel it would be safer to keep in place all of our current safety measures. We will continue to wear PPE, and you to respect our requests to continue with these safety measures.

  • Please continue to wear a mask (unless you are exempt) while you are inside the building
  • Appointments will continue to be admitted from our car park – please pop into reception to let them know you have arrived and wait by your car for the vet or nurse to come out to you
  • Please try not to arrive too early for your appointment, we are unable to see you earlier than your booked appointment time, and may be running later than normal depending on emergencies; we always strive to see you on time, but please be patient if you have to wait longer than usual
  • Please refrain from visiting the practice if you are unwell, or having to isolate due to being in contact with a confirmed case. If your pet is poorly and needs treating please call us so we discuss your situation and we will provide a safe and secure solution
  • Thank your for your continued patience with our team; we are all working very hard to keep your pets healthy, and yourselves and our team safe

Thank you for your kindness and understanding.
 


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Shepton Veterinary Group Limited
Allyn Saxon Drive
Shepton Mallet BA4 5QH

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