About Us

At Shepton Vets, we take immense pride in our unique culture that defines our practice. Our team came together to identify the key values that underpin our ethos and shape our interactions with our every client and their beloved animals. These five core values represent the heart and soul of Shepton Vets, driving us to provide exceptional care and service every step of the way.

Our Core Values – Guiding Our Commitment to Excellence

Dedication

We go the extra mile and take pride in the detail. We are thorough in every job we do.

Excellence

We strive for the highest standards of clinical service, knowledge, communication and facilities. We aim to surpass expectations.

Empathy

We care for every patient and put their welfare first. We put ourselves in our clients’ shoes, understanding their needs, concerns and motivation.

Professionalism

We are always mindful of our conduct, manner and appearance, meeting the high standards our clients expect and deserve. We endeavour to continually advance our knowledge and skills.

Community

We find ways to be a good neighbour, support local businesses and care for our environment. We work together to form a happy, caring and efficient team.

These core values serve as our compass, guiding us in our mission to provide top-tier veterinary care to the beloved pets and livestock of Shepton Mallet, Wells, Evercreech, and the surrounding communities in Somerset, Dorset, and Wiltshire. When you choose Shepton Vets, you can be assured that your animals are in the hands of a team that is committed to delivering excellence, compassion, and support at every turn.

Our Pets team is made up of 12 vets who are committed to caring for your pets, as they would do their own. Together, the team have over 75 years of experience in small animal medicine and surgical procedures, working alongside a dedicated team of experienced and knowledgable veterinary nurses and client care staff.

Our Farm team consist of 14 vets, 3 TB testers and 4 vet technicians . The team have over 100 years of experience in Farm animal veterinary medicine. Our team have extensive knowledge of all livestock, so we can provide a comprehensive service for farm clients.

Shepton Vets provide:

Professional, friendly, experienced service to all our clients
Dedicated teams for Farm and Small animals
Small animal branch surgery in Wells, Wells Vets, opened in October 2018
24/7 Emergency Service
Large modern practice with ample client parking
Spacious waiting room with separate dog and cat areas
Separate Farm reception
Two fully equipped operating theatres
On-site laboratory
Healthy Pets Club to help you spread the cost of routine healthcare for your pets
A comprehensive range of nutrition and pet care products
Training for farmers and smallholders