Separate dog and cat wards
When your pet comes to stay with us, whether it is just for the day or longer term hospitalisation, it is important that they feel as calm and safe as possible. Our separate dog and cat wards ensure we can cater specifically to each species’ needs while they are with us, without the agitation and stress that could result from them being in close proximity to each other. We also provide separate dog and cat waiting areas to help minimise your pet’s tension before their appointment.
Cat Ward
Our cat ward is quiet and peaceful, well away from any barking dogs, with a window to an adjacent room to allow constant observation without having to frequently disturb the patients. We employ pheromone therapy and low volume gentle music to create a calming environment Day patient kennels are cosy and enclosed to ensure cats feel secure and safe, and more spacious kennels are used for longer stay patients. We utilise hidey holes and different levels to allow cats to tuck themselves away or perch and observe, depending on their preference.
Dog Ward
Our spacious dog ward has a range of kennels of different sizes to ensure we can comfortably accommodate multiple canine patients, from the smallest Chihuahua to the largest Great Dane. The dog ward is close to the busy hub of our practice so we are able to frequently check in our canine patients and there are plenty of opportunities for human interaction and affection.
Your pets stay with us
Upon arrival, your pet will be calmly settled into their private kennel with a comfy bed, and given time and reassurance to help them settle. Cats will often have their own carrier left open in their kennel for them to hide in if they wish, as it will provide an element of security and familiarity in an unknown environment. While they stay with us, our experienced team will ensure your pet’s specific needs are met, from dietary preferences, to play, exercise and grooming requirements. For intensive care patients, our dog and cat wards are all set to allow for fluid therapy, oxygen therapy, nebulisation and constant monitoring as needed by our daytime teams, night nurses and out-of-hours vets.
“During an eventful night. Mum Ros was brought in needing a C section due to birthing difficulties. I luckily was able to get the puppies out in time, as it was a real race against the clock. Nurse Pamela from the out of hours team that night was then on hand to resuscitate the puppies following the C section and you can see them with mum just an hour after the birth.”
Vet Greg
Frequently asked questions
Why are dogs and cats kept in separate kennels?
Dogs and cats have different social needs and can feel stressed or even threatened by each other’s presence. Keeping them separate helps to ensure their comfort and well-being while they stay with us.
Are the kennels big enough for my pet?
We provide spacious and comfortable accommodation for all our patients. Our kennels exceed industry standards for size and ensure your pet has enough room to move around comfortably.
Do the kennels have outdoor access?
We provide regular supervised outdoor playtime for dogs in designated exercise areas.
How often will my pet be let out of the kennel?
For dogs, we provide regular toilet breaks and opportunities for exercise and socialisation throughout the day. The exact schedule may vary depending on your pet’s individual needs and preferences. Cats are provided with lots of opportunities for human interaction, play and grooming, depending on their preferences and needs.
Can I bring my pet's own bedding or toys?
We encourage you to bring familiar items like a favourite blanket or toy from home, as these can help your pet feel more comfortable and secure during their stay. We always try very hard to keep these items safe and secure so that they are returned to you when your pet comes home, but cannot completely guarantee the safety or return of personal belongings.
Will my pet be fed their regular food?
During their stay with us, we will offer your pet a high-quality, highly digestible diet, according to their needs, to help support their recovery. However, we also understand that you may have very specific preferences about your pet’s food and their dietary routine so you are welcome to bring some of your pet’s regular food and we will be happy to serve it according to their feeding schedule.
Experience Our Healthy Pets Club – A Simple Approach!
At Shepton Vets, we are dedicated to seeing your pets in the best of health. That’s why we’ve created our comprehensive Healthy Pets Club, designed to provide top-notch preventative health care products while offering you the convenience of spreading the cost.
Vinnie’s Plant Peril: Emergency care in the dog ward
After much cajoling and wrestling, Vinnie had finally consumed his charcoal, but there was also a fair amount all over the kennels, several team members and Vinnie himself. He looked very pleased with himself and the drama he had caused.
